Privacy Policy

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This privacy policy applies between you, the user of this website and  Alert wellness Ltd, the owner and provider of this website. 

Alert Wellness Ltd takes the privacy of your information very seriously.  This privacy policy applies to our use of any and all data collected by us or provided by you in relation to your use of the website.  Please read this policy carefully. 

1.  In this privacy policy the following definitions are used:  Data: Collectively all information that you submit to Alert Wellness Wellbeing via the website.  This definition incorporates, where applicable, the definitions provided in the data protection laws.  Data Protection Laws:  Any applicable law relating to the processing of personal data, including but not limited to the GDPR and any national implementing and supplementary laws, regulations and secondary legislation.  GDPR:  The UK General Data Protection Regulation.  Alert Wellness Ltd, we or us:  Alert Wellness Ltd of 164-166 High Road, Ilford, Essex, IG1 1LL.  User or you:  Any third party that accesses the website and is not either (i) employed by Alert Wellness Ltd or acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Alert Wellness Ltd and accessing the website in connection with the provision of such services.  Website:  The website you are currently using www.alertwellness.co.uk and any sub domains of this site unless expressly excluded by their own terms and conditions. 

2.  In this privacy policy, unless the context requires a different interpretation:

 a. the singular includes the plural and vice versa.  b. references to sub-clauses, clauses, schedules, appendices, are to sub-clauses, clauses, schedules, appendices of this privacy policy.  c. a reference to a person includes firms, companies, government entities, trust and partnerships.  d. “including” is understood to mean “including without limitation”.  e. reference to any statutory provision includes any modification or amendment of it.  f. the headings and sub-headings do not form part of this privacy policy.

Scope of this Privacy Policy 

3.  This privacy policy applies only to the actions of Alert Wellness Ltd and users with respect to this website.  It does not extend to any websites that can be accessed from this website including, but not limited to, any links we may provide to social media websites.

4.  For purposes of the applicable data protection laws, Alert Wellness Ltd is the “data controller”. This means that Alert Wellness Ltd determines the purpose for which and the manner in which your data is processed. 

5. Data Collected   We may collect the following data which includes personal data from you: a. name b. contact information such as email, addresses and telephone numbers in each case in accordance with this policy.

How we collect data 

6.  We collect data in the following ways a. data is given to us by you b. data is collected automatically. 

Data that is given to us by you. 

7.  Alert Wellness Ltd will collect your data in a number of ways - for example:  a. when you contact us through the website.  b. when you elect to receive marketing communications from us.  c. when you use our services.  In each case in accordance with the Privacy Policy. 

Data that is collected automatically 

8.  To the extent that you access the website we will collect your data automatically for example:  a.  we automatically collect some information about your visit to the website.  This information helps us to make improvements to website content and navigation and includes your IP address, the date, times and frequency with which you access the website and the way you use and interact with it’s content.

Our use of data 

9. Any or all of the above data may be required by us from time to time in order to provide you with the best possible service and experience when using our website.  Specifically, data may be used by us for the following reasons:  a. internal record keeping  b. improvement of our records/services c. transmission by email of marketing materials that may be of interest to you c. contact for market research purposes which may be done using email, telephone, post.  Such information may be used to customise or update the website.  In each case in accordance with this Privacy Policy. 

10. We may use your data for the above purposes if we deem it necessary to do so for our legitimate interests.  If you are not satisfied with this, you have the right to object in certain circumstance (see section headed your rights below). 

11. For the delivery of direct marketing to you via email we’ll need your consent, whether via and opt-in or a soft opt-in.  a. soft opt-in consent is a specific type of consent which applies when you have previously engaged with us (for example you contact us to ask us for more details about a particular product/service and we are marketing a similar product/service) under “soft opt-in” we will take your consent as given unless you opt-out.  b. other types of e-marketing, we are required to obtain your explicit consent; that is you need to take positive and affirmative action when consenting by, for example, checking a tick box we will provide.  c. if you are not satisfied with our approach to marketing, you have the right to withdraw consent at any time.  To find our how to withdraw consent see your rights below. 

12. Who we share data with   We may share your data with the following groups of people for the following reasons:  a. our employees, agents and/or professional advisors, to obtain advice from professional advisors and to help collate mailing lists and to send out newsletters and information.  b. third party service providers who provide services to us which require the processing of personal data.  To help third party service providers in receipt of any shared data to perform functions on our behalf to help ensure the website runs smoothly.  In each case in accordance with this Privacy Policy. 

Keeping data secure  

13.  We will use technical and organisational measures to safeguard your data, for example a. access to your account is controlled by a password and a user name unique to you.  b. we store your data on secure servers. 

14.  Technical and organisational measures include measures to deal with any suspected data breach.  If you suspect any misuse, loss or unauthorised access to your data, please let us know immediately by contacting us via email alertwellness2@gmail.com

15.  If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org Get Safe Online is supported by H M Government and leading businesses.  Data Retention

16.  Unless a longer retention period is required or permitted by law, we will only hold data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the data be deleted.

17.  Even if we delete your data it may persist on backup or archival media for legal, tax or regulating purposes. 

Your rights 

18.  You have following rights in relation to your data.  a. right to access - the right to request (i) copies of information we hold about you at any time (ii) that we modify, update or delete such information.  If we provide you with access to the information we hold about you we will not charge you for this, unless your request is “manifestly unfounded or excessive”.  Where we are legally permitted to do so, we may refuse your request, if we refuse your request we will tell you the reasons why.  b. right to correct - the right to have your data rectified if it is inaccurate or incomplete.  c. Right to erase - the right to request that we delete or remove your data from our systems.  d. right to restrict the use of your data  - the right to “block” us from using your data or limit the way in which we can use it.  e. right to data portability - the right to request that we move, copy or transfer your data.  f. right to object - the right to object to the use of your data including where we use it for legitimate interests. 

19.  To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your data (where consent is our legal basis for processing your data), please contact us via email at alertwellness2@gmail.com. 

20.  If you are not satisfied with the way a complaint you make in relation to your data is handled by us, you may be able to refer the complaint to the relevant data protection authority.  For the UK this is the Information Commissioners Office (ICO).  Their contact details can be found on their website. 

21.  It is important that data we hold about you is accurate and current.  Please keep us informed if your data changes during the period we hold it. 

Cookies 

22.  This website may place and access certain cookies on your computer.  Alert Wellness trading as Alert Wellness Ltd uses cookies to improve your experience of using the website.  Alert Wellness trading as Alert Wellness Ltd has carefully chosen these cookies and has taken steps to ensure that your privacy is protected and respected at all times. 

23.  All cookies used by this website are used in accordance with current UK and EU cookie law. 

24.  Before the website places cookies on your computer you will be presented with a message bar requesting your consent to set these  cookies.  By giving your consent to the placing of cookies you are enabling Alert Wellness trading as Alert Wellness Ltd to provide a better experience and service to you.  You may, if you wish, deny consent to the placing of cookies, however certain features of the website may not function fully or as intended. 

25.  The website may place the following cookies a. analytical/performance cookies allowing us to recognise and count the number of visitors and to see how they move around the website when they are using it.  b. functionality cookies used to recognise you when you return to the website, this enables us to personalise content, by using the website you agree to the placement of functionality cookies. 

26.  You can choose to enable to disable cookies in your internet browser.  By default, most internet browsers accept cookies but this can be changed.  You can switch off cookies at any time however, you may lose any information that enables you to access the website more quickly and efficiently.  

Links to other websites  

27.  This website may from time to time provide links to other websites.  We have no control over such websites and are not responsible for the content of these websites.  This privacy policy does not extend to your use of such websites.  You are advised to read the Privacy Policy or statement of other websites prior to using them.  

Changes of business ownership and control 

28.  Alert Wellness Ltd may from time to time expand or reduce our business and this may involve the sale and/or transfer of control of all or part of Alert Wellness Ltd.  Data provided by users will, where it is relevant to any part of our business so transferred be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use data for the purposes for which it was originally supplied to us.

29.  We may also disclose data to a prospective purchaser of our business or any part of it.  

30.  In the above instances, we will take steps to aim to ensure your privacy is protected.  

General 

31.  You may not transfer any of your rights under this privacy policy to any other person.  We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected. 

32.  If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will to the extent required be deemed to be deleted and the validity and enforceability of the other provisions of this privacy policy will not be affected. 

33.  Unless otherwise agreed no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that or any other right or remedy.  

34.  This agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.

Changes to this Privacy Policy  

35.  Alert Wellness Ltd reserves the right to change this policy as we may deem necessary from time to time or as may be required by law.  Any changes will immediately be posted on the website and you are deemed to have accepted the terms of the privacy policy on your first use of the website following the alterations.

Attribution  

36.  This privacy policy was created using a document from Rocket Lawyer.  This privacy policy was created on 25th September 2024